For solar companies

Your script was written for a law that no longer exists

Updated 09 Aug 2026

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Pull one call recording from this week and listen for the moment your rep says “thirty percent.” If you sell owned systems and they said it, that is a false statement about a federal benefit, on a recorded line, to a homeowner. Either the customer did not catch it — and you have a rescission you have not booked — or they did, and they stopped trusting you at that second and never told you why.

If you already moved your whole book to third-party ownership and your language is clean, this is not about you. Read it anyway, because your competitor’s mess is the largest opening you will get this year.

I spent ten years as a trial attorney before I started building video campaigns for contractors. So I read a solar company’s website the way a plaintiff’s lawyer reads it. Here is what I keep finding.

One: the claim is still on your site

Not just in the scripts. On the homepage. Some version of “tax credits are still available” — and then, a few hundred pixels down, a financing section describing zero down with loan options. That is an owned system. Those two blocks contradict each other, and one of them is a representation about a federal benefit.

Section 25D terminated for systems placed in service after 31 December 2025. There is no homeowner credit on a purchase in 2026. If a state attorney general or a plaintiff’s firm ever prints your site, that pairing is the exhibit, and it takes about four minutes to find.

Two: you are buying traffic blind

Open your own site on your phone and check for a tracking tag. A large share of solar companies running paid ads have no conversion tracking installed at all — no Google tag, no pixel, nothing.

Which means the only performance numbers you have are the ones your ad vendor hands you, and your ad vendor is the party being measured. That is not a vendor problem. It is a twenty-minute fix you have not made, and until you make it every optimization decision in your account is being made on somebody else’s arithmetic.

Three: nobody can check you

In the most skeptical residential solar market in twenty years, a homeowner looks you up before they take the appointment. What do they find? Often: a phone number, a stock photo of panels at sunset, a mailing address that turns out to be a registered-agent suite, no reviews, no license number published, and no human being anywhere on the site.

You have made yourself impossible to verify and then wondered why the set rate fell. A homeowner cannot buy a twenty-five-year obligation from an entity they cannot confirm exists.

Four: you rent all of it

You rent the traffic — it stops the day the card stops. Many of you rent the closing too. And the metrics come from the party being paid.

Strip that away and ask what you actually own. For most operators the honest answer is the phone number. If your vendor walked tomorrow you would be starting from a blank page, and you would be starting from it in a market that got harder.

What the confusion just handed you

Look at the actual situation. Every homeowner in America became confused about the same thing at the same moment. They believe they missed it. They did not — the credit moved to the business side, which is exactly what makes third-party ownership sellable right now.

And almost nobody is explaining that on camera, in a real person’s voice, in any market in the country.

That is the whole opportunity. The company that explains it first owns that conversation in its market. Not because of clever creative — because you were the one who told the truth while your competitors were still reading a 2024 script. It is the cleanest filter this industry has been handed in a decade, and it has a shelf life.

What that actually looks like

  • The owner on camera. Not a voiceover, not stock footage. The person whose name is on the company, explaining a confusing law honestly. In a trust-collapsed market that is worth more than additional cold traffic.
  • Aimed, not sprayed. Audiences built from search behavior, in-market signals, video consumption and custom segments off your named competitors’ site visitors — stacked onto the counties you actually serve.
  • Tracking before spend. Conversion tracking installed and verified before a dollar runs, reporting to you rather than to a vendor.
  • Sequenced. Everyone who watches the first video becomes an audience. The second video runs to that audience only, with a harder ask. The expensive part is the first view of a household — you pay for it once.
  • Yours at the end. The video, the pages, the audiences in your own ad account under your own billing. That is the difference between building something and renting appointments from someone who sells the same homeowner three times before lunch.

Three things to do this week, with or without me

  1. Read your own homepage for the words “tax credit,” then read your financing section. If one says credit and the other describes an owned system, fix it today.
  2. Check your site for a tracking tag. If there is none, install one before you spend another dollar.
  3. Pull three call recordings and listen for “thirty percent.” Then decide whether that is a training problem or a script problem.

Get a straight read on your market

Tell me the states you actually run in and what you are spending now. I will look at your market and your current setup before we talk, and I will tell you honestly whether this works for you or not.

One call · I will tell you honestly if it is not a fit

What your customers are reading

These are the pages homeowners in your market land on. Worth knowing what they have been told before your rep dials.

Done-for-you video campaigns run through Rebel Video.